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TERMS AND CONDITIONS
Acceptance of Terms and Conditions
Please read the Terms of Use carefully before you use the Site. By accepting the Terms of Use, you accept and agree to be bound and abide by these Terms of Use and our Privacy Policy.
By purchasing The Spiritual Box, a box of spiritual based gift items, home décor items, incense, candles, bath salts and aroma oils delivered to the subscriber’s door you accept and agree to be bound and abide by these Terms of Use. By accessing, subscribing, or using our website or mobile application (or any content, service), you agree to abide and be bound by the terms described herein. If you do not want to agree to these Terms of Use or the Privacy Policy, you must not access or use the Site.
Online Purchases and Terms of Sale
To subscribe to any of our subscriptions you are required to enter personal information. All of this information is subject to our Privacy Policy.
Eligibility: This Site is for users who are 18 years of age or older. By agreeing to the Terms of Use, you warrant that you are of legal age to form a binding contract with the Company and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Site. If you are using the Site on behalf of any entity, you further represent and warrant that you are authorized to accept these Terms of Use on such entity’s behalf.
Subscribing: By subscribing you agree to pay your subscription fee for the goods that are delivered for the term agreed by both parties.
Any introductory discount applied on the 3 month or 6 months subscription means your first month is an introduction month. It also means you have a minimum of another 3 payments due on your commitment term before you can cancel.
Subscription Renewal: By signing up to a Spiritual Box subscription you understand and agree you will be charged at the standard rate and that any promotional codes used as a new customer at signup do not transfer or apply to your renewal fee. The Company do not accept any responsibility or offer refunds for ‘auto renewals’ proceeding if you have failed to cancel your subscription before your next renewal date. You understand and agree that you will be automatically billed after your current subscription of 1, 3, or 6 months expires unless the subscription is ‘set to cancel’ before your final payment date in your initial commitment. This policy protects the company from abuse of our discount systems given to new members who want to join up on a new subscription. If you agree to a 6 month or 12 month subscription you need to stay for the full commitment period.
Cancellation: You may cancel your subscription at any time. This does not initiate any kind of refund if you fail to cancel before the renewal date. Your subscription is continuous until you cancel and, if you cancel your membership before the end of an existing subscription commitment period, you will be charged for the remainder of that subscription period. By stating you can cancel at anytime this directly refers to the renewal and not your commitment term. Any discounts given on the first month of a new subscription are applied on the assumption you stay subscribed for the entire initial commitment period. If you request to cancel before the end of the initial commitment you no longer qualify for any discount on any boxes and must pay the one month rate for any box you received a discount on.
Billing & Payments: You will automatically be charged each month for your ongoing subscription. For your convenience and continuous subscription benefits as a member, if your payment method reaches its expiration date, you do not edit your credit card information and you have an ongoing subscription, you authorize us to continue billing that credit card on file including extending the expiration date until we are notified by you or the credit card company that the account is no longer valid. We encourage you to constantly update your payment method information or cancel your membership should you wish to discontinue your monthly purchase of Products.
Your Personal Data: Your security is paramount to us. We use a reputable third party to process all payments ‘Stripe Europe Ltd’ (Data Protection Ref: 13901/A) and you agree that we can store your information with this party. You also acknowledge that we will not be held responsible for any third party security breaches.
Shipping: Our listed prices include shipping fees unless otherwise stated. All orders placed on our website are subject to availability. Products will be shipped according to our Site shipping terms.
Loss of Goods: Our Royal Mail delivery company is responsible for the delivery of all goods ordered. Should your box not arrive within 7 days of your payment renewal date please contact us via email.
Return / Refund Policy: All sales and subscriptions made on our Site are considered final. The Company has a return policy in line with distance selling laws, if there is a problem or defect with any product delivered by Mystical Treasures Uk we will do our best to rectify the problem, if you don’t like the product then the product can be returned at the customers expense, as stated by distant selling laws. Products must be returned unopened, unused and intact. If the products have been opened/used we will not accept a return or offer any refund, by subscribing you agree to these terms. For further clarification please contact us on [email protected]
Correspondence: We send e-mail correspondence and newsletters following orders and registration by members. You can opt out of these at anytime.
Pricing/Errors: Product prices and product availability are subject to change without notice. We may cancel any offer and reserve the right to correct errors, including after an order has been submitted, whether or not your credit/debit card has been charged. If your credit/debit card has already been charged and your order is cancelled, the Company will issue a refund to your credit/debit card account in the amount of the charge. You accept that your subscription being ‘auto renewed’ on the date advised at sign up is not considered an error liable for refund.
Order Acceptance/Confirmation: We reserve the right at any time after receipt of your order to accept or decline your order. The Company reserves the right to decline sales to any party.
Warranty: You are responsible for deciding if the products you receive are suitable for you (including allergies, choking, and all other hazards). You agree that the sole solution for any damage arising from using our products will be credited towards your next subscription as decided by Mystical Treasures UK. We will not offer any compensation under any circumstance.
Site and Contents Ownership
The Site is owned by Mystical Treasures Uk. All of the content displayed on the Site, including Logos and photographic images. All elements of the Site, are protected by copyright, moral rights, trademark and other laws relating to the protection of intellectual property.
Registration Data and Account Security
By using the Site or subscribing for our Spiritual Box you agree to: (a) provide accurate information about you on the Site (“Registration Data”); (b) maintain and promptly update the Registration Data, and any other information you provide to Company; (c) maintain the security of your password; (d) notify us immediately of any breach of security connected with your account; (e) accept all responsibility for any and all activities that occur under your account; and (f) accept all risks of unauthorised access to the data and any other information you provide.
Disclaimer
Mystical Treasures UK will not be liable for any damages of any kind arising from contents contained within your Spiritual Box or services provided by Mystical Treasures UK (including but not limited to, personal injury, pain and suffering, emotional distress, choking, medical complaints, loss of income, loss of profits/ data, death or injury to any animal or person). You accept responsibility to keep the contents away from children and animals. You, not Mystical Treasures UK, assume the entire cost of all necessary, medical bills, or any arising legal fees or bills whatsoever due to your subscription to our Spiritual Box and our services including our products. UK law shall apply to these Terms, and the parties agree to submit all disputes between them to the exclusive jurisdiction of the UK courts.
Termination
Mystical Treasures UK reserves the right, without notice and in its sole discretion, to terminate your account/subscription and/or to block your use of the Site.
Changes to Site Terms
Mystical Treasures UK reserves the right to change any of the terms and conditions contained in the Terms of Use or any policy or guideline of the Site, at any time and in its sole discretion. Any changes will be effective immediately upon posting on the Site.
Delivery & Returns
United Kingdom
Items will be dispatched within 5 business days by Royal Mail.
International Shipping
Items will be dispatched within 5 - 7 business days by Royal Mail.
In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, we will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. This may take 5 to 10 business days for a refund to show up on your statement.
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to contact us.
Payment Info
All payments are processed through Stripe which is one of the worlds leading online payment processor to ensure your money and sensitive information remain safe at all times.
Ultimate Spiritual Box
Minimum 6-months subscription, atleast 6 boxes (Get the Ultimate box for £20.99 then £29.99 per month after 14 days)
Minimum 3-months subscription, atleast 3 boxes (Get the Ultimate box for £20.99 then £32.99 per month after 14 days)
Magical Manifestation Box
Minimum 6-months subscription, atleast 6 boxes (Get the essential box for £15.99 then £22.99 per month after 14 days)
Minimum 3-months subscription, atleast 3 boxes (Get the essential box for £15.99 then £25.99 per month after 14 days)
Sacred Scents Box
Minimum 6-months subscription, atleast 6 boxes (Get the Aroma box for £9.99 then £12.99 per month after 14 days)
Minimum 3-months subscription, atleast 3 boxes (Get the Aroma box for £9.99 then £15.99 per month after 14 days)